{"product_id":"stopping-the-c-store-leak-a-manager-s-guide-to-boosting-job-satisfaction-retention-c-store-management-series","title":"Stopping the C-Store Leak: A Manager’s Guide to Boosting Job Satisfaction \u0026 Retention (C-Store Management Series)","description":"\u003cdiv\u003e \u003cdiv\u003e \u003cdiv\u003e \u003cspan\u003eAre You Tired of Training New Hires to Fill Positions You Just Filled Last Week?\u003c\/span\u003e\u003cp\u003e\u003cspan\u003eThe convenience store industry loses billions of dollars annually to employee turnover—and most managers don't know why their best people keep leaving. The problem isn't just low pay. It's deeper, more complex, and entirely fixable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBased on groundbreaking research of 77 hourly C-Store employees across 32 states, Dr. Larry Boustead reveals the hidden drivers of job dissatisfaction that fuel the industry's turnover crisis. His quantitative study—the first of its kind in the C-Store sector—exposes critical gaps in supervision, recognition, work conditions, and communication that push employees toward the exit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cspan\u003eInside This Evidence-Based Guide, You'll Discover:\u003c\/span\u003e\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eThe $4–7.8 billion problem\u003c\/span\u003e\u003cspan\u003e — How turnover drains the C-Store industry and what it's costing your store specifically\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eThe supervision crisis\u003c\/span\u003e\u003cspan\u003e — Why C-Store employees are significantly more dissatisfied with their managers than retail workers—and how to fix it\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eBeyond the paycheck\u003c\/span\u003e\u003cspan\u003e — The seven job facets that matter more than you think (and the misconceptions that waste your resources)\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eEarly warning signs\u003c\/span\u003e\u003cspan\u003e — How to detect turnover intent before your best employees quit\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003ePractical tools\u003c\/span\u003e\u003cspan\u003e — Stay interview scripts, recognition menus, conflict resolution protocols, and turnover cost calculators you can use immediately\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cspan\u003eEach Chapter Includes:\u003c\/span\u003e\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eReal-world \"Just Another Day!\" stories showing common management mistakes\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eEvidence-based strategies grounded in academic research\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eAction steps you can implement this week\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eDiscussion questions for team development\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eThis isn't about quick fixes or generic advice. It's about building a sustainable culture where employees feel valued, supported, and motivated to stay. Because in the dynamic world of C-Stores, one truth remains constant: as managers, we are only as good as our team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cspan\u003eWhat You'll Find Across 10 Chapters + 3 Appendices:\u003c\/span\u003e\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eIntroduction:\u003c\/span\u003e\u003cspan\u003e From Chaos to Control — Transforming Your C-Store\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 1:\u003c\/span\u003e\u003cspan\u003e Understanding the Hidden Costs of C-Store Turnover\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 2:\u003c\/span\u003e\u003cspan\u003e Elevating Your Leadership\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 3:\u003c\/span\u003e\u003cspan\u003e Harnessing the Promise of Promotion Opportunities\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 4:\u003c\/span\u003e\u003cspan\u003e Utilizing Meaningful Rewards\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 5:\u003c\/span\u003e\u003cspan\u003e Building a Strong Team\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 6:\u003c\/span\u003e\u003cspan\u003e Improving the Daily Grind\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 7:\u003c\/span\u003e\u003cspan\u003e Maximizing Your Benefits\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 8:\u003c\/span\u003e\u003cspan\u003e Mastering the Art of Communication\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 9:\u003c\/span\u003e\u003cspan\u003e Decoding and Preventing Turnover Intent\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eChapter 10:\u003c\/span\u003e\u003cspan\u003e Building a Sustainable C-Store Culture\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eAppendix A:\u003c\/span\u003e\u003cspan\u003e Turnover Cost Calculator\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eAppendix B:\u003c\/span\u003e\u003cspan\u003e Stay Interview Template\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cspan\u003eAppendix C:\u003c\/span\u003e\u003cspan\u003e Manager's Retention Tracker (6 tools)\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eBook 1 of the C-Store Management Series.\u003c\/span\u003e\u003cspan\u003e Pairs with \u003c\/span\u003e\u003cspan\u003eC-Store Cashier Excellence: A Manager's Training Handbook\u003c\/span\u003e\u003cspan\u003e (Book 2) for a complete hire-to-retain system.\u003c\/span\u003e\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e","brand":"Books Prime","offers":[{"title":"Default Title","offer_id":45914239860927,"sku":"d6404c98-0c3c-42a2-87cf-7367d9186b42","price":35.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0761\/7550\/7647\/files\/49a3cc844c98817540962b0b73fc9dd4.jpg?v=1785056126","url":"https:\/\/books-prime.com\/products\/stopping-the-c-store-leak-a-manager-s-guide-to-boosting-job-satisfaction-retention-c-store-management-series","provider":"Books Prime","version":"1.0","type":"link"}