A Tale of Two Taverns: A Hospitality Fable - How a people first culture changes everything
You're doing everything right. So why isn't it working?
Jim had the résumé. The capital. The business plan. The premium concept.
Alice, across the street, had a one-page menu and a waiting list every night.
What did she know that he didn't?
A Tale of Two Taverns follows two restaurant owners on the same street with very different results. One is drowning. One is thriving. The gap between them isn't what you'd expect—and closing it will require Jim to rethink what business he's actually in.
The first-ever business fable written for the hospitality industry, this isn't a textbook. There are no charts, graphs, or step-by-step instructions. What you'll find is a story you can read in a few hours but will think about for years—a story about the power of putting people first.
If you're struggling to figure out why it's so hard, this book will show you what you're missing.
From Dave Domzalski and Dave Nitzel, co-authors of The Bar Shift and Hospitality DNA, comes a business fable for anyone who believes the hospitality industry can be a place where owners, teams, and guests all thrive.