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The Book of Business Etiquette by Nella Henney: A Classic Work of Business Etiquette from the 1920s
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This classic work of business etiquette was first written in 1922 - The Book of Business Etiquette was written by Nella Henney, whose hope in writing this book was to indoctrinate businessmen with the basics of appropriate business etiquette to the American masses at a time when more and more men were entering the workforce.The author is light hearted and fun, describing the businessman as, "not so dashing perhaps as a knight in armor or a soldier in uniform, but he is not without the noble (and ignoble) qualities which have characterized the tribe of man since the world began." Following this brief introduction, the book tackles a series of specific aspects of etiquette, from table manners, letter writing, and telephone etiquette, to proper manners while travelling and large-group dining etiquette. Business etiquette is constantly evolving, and what may have been considered good etiquette in the 1920's is certainly no longer the norm. If you're interested in learning more about the social norms of the roaring 20s, the general thoughts of those entering white-collar jobs, and what social norms were at the time, you will throughly enjoy this little book. As someone who has always been fascinated with etiquette and social constructs of behavior, this book has personally delighted me and many of my friends. While no longer entirely useful for its intended purpose, The Book of Business Etiquette remains an entertaining read for anyone interested in etiquette.